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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

3. Using DataMask by AOL - AOL Help

   help.aol.com/articles/using-datamask-by-aol

   The DataMask OPTION screen allows you to change the product settings. Prevent Screen Capture – When the Prevent Screen Capture option is turned on you will see a green check mark. This means malware is unable to capture a screenshot of your computer screen. You are also unable to capture screenshots on your computer screen.

4. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

6. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

7. AOL Shield Pro: Customizing Your Browser - AOL Help

   help.aol.com/.../aol-shield-customizing-your-browser

   2. In the browser menu, click Settings. 3. At the bottom, under 'Default browser', click Make AOL Shield Pro the default browser. Windows 10 users also complete Steps 4-5. 4. On the Settings window that appears, in the right panel, scroll down to 'Web browser' and click the + sign next to 'Choose a default.' 5. In the menu that appears, click ...