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  2. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    These are also used to relay computerized information for users in the hotel industry, making reservation and ensuring that the hotel is not overbooked. Airline reservations systems may be integrated into a larger passenger service system, which also includes an airline inventory system and a departure control system. The current centralised ...

  3. Sabre (travel reservation system) - Wikipedia

    en.wikipedia.org/wiki/Sabre_(travel_reservation...

    Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators.

  4. Hoteling - Wikipedia

    en.wikipedia.org/wiki/Hoteling

    Once the reservation process is complete, a number of functions may be performed by the system including the routing of phone service to the workspace, the notification of an office "concierge" who prepares the workspace, etc. With many systems, workers are required to "check-in" through a terminal connected to the reservations database as they ...

  5. Hotel employees share the 7 red flags to look for when ...

    www.aol.com/hotel-employees-share-7-red...

    Business Insider asked hotel employees about the red flags to look for when checking into a hotel. Burnt-out light bulbs and dust in common areas may be signs a hotel isn't clean or well-maintained.

  6. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    By including customer satisfaction in the definition, service recovery is a thought-out, planned process of returning aggrieved/dissatisfied customers to a state of satisfaction with an organization/service. [3] Service recovery differs from complaint management in its focus on immediate reaction to service failures.

  7. Global distribution system - Wikipedia

    en.wikipedia.org/wiki/Global_Distribution_System

    Thus, a GDS can link services, rates and bookings consolidating products and services across all three travel sectors: i.e., airline reservations, hotel reservations, car rentals. GDS is different from a computer reservation system, which is a reservation system used by the service providers (also known as vendors). Primary customers of GDS are ...

  8. Couple's $100 tip for bad restaurant service goes viral - AOL

    www.aol.com/article/2014/09/29/couples-100-tip...

    A couple tipped 100 dollars for bad restaurant service and the receipt is going viral. Makenzie Schultz posted a photo of the receipt on Facebook; it's a restaurant receipt with a $100 tip and a ...

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!