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  2. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  3. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/.../using-the-web-in-aol-desktop-gold

    3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  7. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Deactivate. PRIVATE WiFi is deactivated. Note: Even though PRIVATE WiFi is deactivated, it is still running in the background of your computer. The PRIVATE WiFi icon in the system tray turns from green to red, which indicates that no privacy protection is currently taking place.

  8. Support and help for AOL Desktop Gold - AOL Help

    help.aol.com/articles/support-and-help-for-aol...

    Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.

  9. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.