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  2. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  3. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.

  4. Clear the cache on supported mobile browsers - AOL Help

    help.aol.com/articles/clear-the-cache-on...

    Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly. Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu

  6. Overview of the updated AOL app experience for Android

    help.aol.com/articles/Overview-of-the-updated...

    Tap the Trash Icon. Tap on OK to delete. Rename a folder. Tap the Inbox icon. Tap and hold on the folder you want to rename. Tap Rename. Enter a new folder name and click Ok. Switch between folders. Tap the folder name in the lower left corner. Scroll through the list to select the folder to view. Tap on the folder name. Create a subfolder. Tap ...

  7. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/.../using-the-web-in-aol-desktop-gold

    3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  8. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.