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There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.
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When the new AOL Desktop software is added to your computer, the AOL Desktop Software popups preference for all screen names on your account are set to 'On,' allowing us to provide you with with helpful information about our products. You can change this preference at any time through our Marketing Preferences center.
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If, at a later time, additional components are added to the software using the original media, there is a risk of accidentally mixing older and updated components. Depending on the operating system and deployment methods, it may then be necessary to manually reinstall the service pack after each such change to the software.