Search results
Results from the WOW.Com Content Network
Organizational culture refers to culture related to organizations including schools, universities, not-for-profit groups, government agencies, and business entities. Alternative terms include business culture, corporate culture and company culture. The term corporate culture emerged in the late 1980s and early 1990s.
Examples of this would be employee professionalism, or a "family first" mantra. Trouble may arise if espoused values by leaders are not in line with the deeper tacit assumptions of the culture. [4] Shared basic assumptions are the deeply embedded, taken-for-granted behaviours which are usually unconscious, but constitute the essence of culture.
The myth of a unified, integrated cultural system was also advanced by Western Marxists such as by Antonio Gramsci through the theory of cultural hegemony through a dominant culture. Basic to these mistaken conceptions was the idea of culture as a community of meanings, which function independently in motivating social behavior.
Servicescape is a model developed by Booms and Bitner [1] to emphasize the impact of the physical environment in which a service process takes place. The aim of the servicescapes model is to explain behavior of people within the service environment with a view to designing environments that does not accomplish organisational goals in terms of achieving desired behavioural responses.
Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
A cultural trait is a single identifiable material or non-material element within a culture, and is conceivable as an object in itself. [1] [2] [3]Similar traits can be grouped together as components, or subsystems of culture; [4] the terms sociofact and mentifact (or psychofact) [5] were coined by biologist Julian Huxley as two of three subsystems of culture—the third being artifacts—to ...
The following outline is provided as an overview of and topical guide to culture: Culture – a set of patterns of human activity within a community or social group and the symbolic structures that give significance to such activity. Customs, laws, dress, architectural style, social standards, and traditions are all examples of cultural elements.