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If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
View my plan Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Apple Account, formerly known as Apple ID, is a user account by Apple for their devices and software. Apple Accounts contain the user's personal data and settings, and when an Apple Account is used to log in to an Apple device, the device will automatically use the data and settings associated with the Apple Account.
Logo used by Apple Touch ID module of an iPhone 6s. Touch ID is an electronic fingerprint recognition feature designed and released by Apple Inc. that allows users to unlock devices, make purchases in the various Apple digital media stores (App Store, iTunes Store, and Apple Books Store), and authenticate Apple Pay online or in apps.
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iMessage is an instant messaging service developed by Apple Inc. and launched in 2011. iMessage functions exclusively on Apple platforms – including iOS, iPadOS, macOS, watchOS, and visionOS – as part of Apple's approach to inter-device integration, which has been described by media outlets as a means of achieving vendor lock-in.
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.