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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE, DB2 1981 Salesbox CRM: Salesbox CRM 2019 2019 SaaS: JS, React: yes Web, iOS, Android: PostgreSQL: 2014 Salesforce.com: Marc Benioff Winter '21 June 2019 Proprietary: APEX (Proprietary Language Java-like) yes Cloud Computing: Proprietary 1999 SAP CRM ...

  3. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    [7] In May 2018, ACT! was sold to SFW Advisors. [8] In December 2018, Kuvana, a marketing automation software solution, was acquired by SFW and merged with ACT! This add-on is now a complementary service to the core CRM solution. [9] In December 2019, ACT! hired Steve Oriola as chairman and CEO. [10] In 2020, Swiftpage changed its company name ...

  4. Kana Software - Wikipedia

    en.wikipedia.org/wiki/Kana_Software

    KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies.

  5. Category:Customer relationship management software - Wikipedia

    en.wikipedia.org/wiki/Category:Customer...

    Customer relationship management software companies (3 C, 79 P) Customer communications management (7 P) F. Free customer relationship management software (12 P) H.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.

  7. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

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