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2. Night auditor - Wikipedia

   en.wikipedia.org/wiki/Night_auditor

   The night auditor carries out the duties of the front desk agent such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling. As well as performing wake up calls and providing concierge services and other duties carried out by a hotel receptionist albeit less frequently than during ...

3. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

4. Front office - Wikipedia

   en.wikipedia.org/wiki/Front_office

   This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

5. Office administration - Wikipedia

   en.wikipedia.org/wiki/Office_administration

   Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.

6. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

7. Hoda Kotb Shares Holiday Card With Her Daughters Ahead of ...

   www.aol.com/lifestyle/hoda-kotb-shares-holiday...

   Hoda Kotb's fans are really loving her family's holiday card this year — and we can see why!. On the December 9 taping of Today With Hoda and Jenna, the NBC news anchor and her co-star Jenna ...