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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...

  3. Email fraud - Wikipedia

    en.wikipedia.org/wiki/Email_fraud

    Email fraud (or email scam) is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to de fraud people, just as telephony and paper mail were used by previous generations.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    "Email phishing scams are almost a daily encounter for most users," says tech and cybersecurity expert Chuck Brooks. ... Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to ...

  6. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  7. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

  9. Secure your AOL account

    help.aol.com/articles/secure-your-aol-account

    • Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.

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