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A summary of research conducted in Europe suggests that workplace incivility is common there. [2] In research on more than 1000 U.S. civil service workers, Cortina, Magley, Williams, and Langhout (2001) found that more than 70% of the sample experienced workplace incivility in the past five years. [2]
The presence of Machiavellianism in an organization's employees has been positively correlated with counterproductive workplace behaviour and workplace deviance. [9] The origin of exploitative tactics entering the workplace can be tied to multiple factors, such as distrust towards others, pessimism, survival/self-protection tactics, or even the ...
If organizations have authority figures who demonstrate their ethical values, a healthier workplace environment is created. "Research has suggested that managers' behavior influences employee ethical decision-making". [13] Employees who perceive themselves as being treated respectfully and valued are those less likely to engage in workplace ...
Workplace harassment is belittling or threatening behavior directed at an individual worker or a group of workers. [1]Workplace harassment has gained interest among practitioners and researchers as it is becoming one of the most sensitive areas of effective workplace management.
An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.
A struggle between a group of employees and management is an example of vertical strain or conflict. A clash between a sales department and production over inventory policy would be an example of horizontal strain. Certain activities and attitudes are typical in groups involved in a win-lose conflict.
The head of UnitedHealthcare's parent company acknowledged Friday that America's health care system is flawed ‒ and he pledged his company would help fix it.
Greenbaum and colleagues found that some employees tend to focus on a bottom-line outcome, which may be related to their tendency to engage in social undermining behavior. [2] Employees with a bottom line mentality (BLM) tend to focus on only the bottom line, and to neglect other outcomes of their actions, including interpersonal consequences.