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Emotional work is described as "emotion that is authentic, not emotion that is manufactured through surface acting…rarely seen as a profit center for management". [10] "The person whose feelings are easily aroused (but not necessarily easily controlled) is going to have far more difficulty in dealing with emotionally stressful situations.
A nurse working in a hospital is expected to express positive emotions towards patients, such as warmth and compassion. In the past, emotional labor demands and display rules were viewed as a characteristic of particular occupations , such as restaurant workers , cashiers , hospital workers, bill collectors, counselors , secretaries , and nurses.
Work engagement is the "harnessing of organization member's selves to their work roles: in engagement, people employ and express themselves physically, cognitively, emotionally and mentally during role performances". [1]: 694 Three aspects of work motivation are cognitive, emotional and physical engagement. [2]
Positive psychology uses the concept of savoring as a way to maximize the potential benefits that positive experiences and emotions can have on peoples' lives. The opposite of Savoring is known as dampening. Dampening is a method of dealing with positive affect by trying to feel worse, or down-regulate positive emotions.
Frequency of experiencing net positive emotion will be a better predictor of overall job satisfaction than will intensity of positive emotion when it is experienced. [44] Emotion work (or emotion management) refers to various types of efforts to manage emotional states and displays. Emotion management includes all of the conscious and ...
Expressing emotions can have important effects on individuals’ well-being and relationships with others, depending on how and with whom the emotions are shared. Emotions convey information about our needs, where negative emotions can signal that a need has not been met and positive emotions signal that it has been meet. In some contexts ...
The benefits include: increased productivity, and contagious positive emotions, which assists one in working to the best of their abilities. Even a single negative person can ruin the entire positive vibe in an environment. Clifton and Rath [284] cited ‘positive emotions as an essential daily requirement for survival’.
Positive affectivity (PA) is a human characteristic that describes how much people experience positive affects (sensations, emotions, sentiments); and as a consequence how they interact with others and with their surroundings. [1] People with high positive affectivity are typically enthusiastic, energetic, confident, active, and alert.