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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
411 LDA: Local Directory Assistance. 411 is dialed, and the operator is requested to search for a listing in a group of area codes local to the caller . Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call.
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
N11-numbers provide access to special services. For example, This US road sign reminds drivers and passengers about 5-1-1 service. 211: Community services and information; 311: Municipal government services, non-emergency number; 411: Directory assistance; 511: Traffic information or police non-emergency services
The year AD 411, the four hundred and eleventh year of the Gregorian calendar; 411 BC; 4-1-1, a telephone directory assistance number in the United States and Canada By extension, a slang term for "information" 411.com, a Reverse telephone directory web property of Whitepages (company) What's the 411?, debut album by Mary J. Blige released in 1992
In the United States, Microsoft operated a toll-free number (1-800-BING-411 or 1-800-CALL-411) for directory assistance called Bing 411. This service was identical, except for the opening message, with the voice search service powered by Tellme on 1-800-555-TELL.
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