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"Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...
Within Japan, the Deming Prize continues to exert considerable influence on the disciplines of quality control and quality management. [23] In 1960, the Prime Minister of Japan (Nobusuke Kishi), acting on behalf of Emperor Hirohito, awarded Deming Japan's Order of the Sacred Treasure, Second Class. The citation on the medal recognizes Deming's ...
Masaaki Imai (今井 正明, Imai Masaaki), 1930–2023, was a Japanese organizational theorist and management consultant known for his work on quality management, specifically on kaizen. Known as the father of Continuous Improvement (CI), Masaaki Imai has been a pioneer and leader in spreading the kaizen philosophy all over the world. [1 ...
Val Feigenbaum's contributions to the quality body of knowledge include: "Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction."
The Deming Prize is the longest-running national quality award and one of the highest awards in the world. It recognizes both individuals for their contributions to the field of quality and businesses that have successfully implemented exemplary systems that promote quality of goods and services. [1]
Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [1]
Mohamed Zairi is a British academic and researcher in the field of total quality management and excellence management. Over a period of 35 years, he has been influencing Quality Management Thinking. [1] He is also recognized as a luminary in the Global Quality Horizon.
Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was an American businessman and author who contributed to management theory and quality management practices. [ 4 ] Crosby initiated the Zero Defects program at the Martin Company . [ 5 ]