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The term outsourcing, which came from the phrase outside resourcing, originated no later than 1981 at a time when industrial jobs in the United States were being moved overseas, contributing to the economic and cultural collapse of small, industrial towns. [4] [5] [6] In some contexts, the term smartsourcing is also used. [7]
At the same time, “wage growth for skilled labor will also likely taper off because of the convergence of college wage premiums to international standards in recent years and the anticipated robust supply of university graduates and professionals returning from overseas”. [8] Therefore, overall wage will slowly grow in the near future.
Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.
Its focus on business process outsourcing makes it less vulnerable to the kind of high-profile embarrassments that G4S is prone to. ... with 44% of revenue from overseas, including 17% from North ...
Through reverse outsourcing, American telecommuting temporary workers as well as those in full-time jobs are earning a living -- often a good one. They are employed by enterprises outside the ...
By now it's routine for us to hear about jobs going overseas, or certain aspects of manufacturing or customer service being outsourced to countries like China and India. But now outsourcing ...
Global sourcing is the practice of sourcing from the global market for goods and services across geopolitical boundaries. Global sourcing often aims to exploit global efficiencies in the delivery of a product or service.
Reduced wages and benefits: a 2014 report by In the Public Interest, a resource center on privatization, [71] argues that "outsourcing public services sets off a downward spiral in which reduced worker wages and benefits can hurt the local economy and overall stability of middle and working class communities." [72]
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