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  2. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    This scam is particularly difficult to prevent. While the merchant may know the package was never delivered, the return tracking may allow the fraudster to win a chargeback claim. In the case of marketplaces such as eBay, the site is programmed to automatically refund the money within 2 days of return package delivery. This can be very hard to ...

  3. Should I pay for a canceled order that was delivered? - AOL

    www.aol.com/finance/pay-canceled-order-delivered...

    Read the fine print of the company’s refund and return policies, the item’s availability and the total cost before ordering. Get a shipment date. Keep records of your order, including the ...

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange.

  5. eBay - Wikipedia

    en.wikipedia.org/wiki/EBay

    eBay office in Toronto, Canada. eBay Inc. (/ ˈ iː b eɪ / EE-bay, often stylized as ebay or Ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide.

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  7. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period.

  8. Money-back guarantee - Wikipedia

    en.wikipedia.org/wiki/Money-back_guarantee

    A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back guarantee on the ...

  9. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.