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The Thomas–Kilmann Conflict Mode instrument consists of thirty pairs of statements. For each pair, the respondent must choose either the A or B item (for example, one item depicts collaborating while the other item describes avoiding).
A model called the "Thomas-Kilmann model" was designed by two psychologists, Kenneth Thomas and Ralph Kilmann. It demonstrates how individuals display conflict management styles when they handle disagreement. The Thomas-Kilmann model suggests five modes that guide individuals in resolving conflicts.
Conflict style inventory A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly.
These include the Jay Hall Conflict Management Survey, the Thomas Kilmann Conflict Mode Instrument, [1] a standard since the 1960s, the Canadian International Institute of Applied Negotiation's (CIIAN) Conflict Style Root Assessment, and the Kraybill Conflict Style Inventory, [2] a more recent publication that is culturally sensitive.
Conflict resolution involves the process of the reducing, eliminating, or terminating of all forms and types of conflict. Five styles for conflict management, as identified by Thomas and Kilmann, are: competing, compromising, collaborating, avoiding, and accommodating. [2] Businesses can benefit from appropriate types and levels of conflict.
Ralph Kilmann is an American management consultant, educator, and author. [1] [2] He co-authored the Thomas–Kilmann Conflict Mode Instrument, a framework for understanding conflict based on five 'modes' of conflict responses: competing, accommodating, avoiding, collaborating, and compromising. [3] [4]
While the Thomas and Kilmann system describes five typical conflict styles, aligns the measures with the conflict styles and the situations and emphasizes collaboration as a solution, the measures in the Glasl system and the Ramsbotham system are aligned with the escalation level.
To the author/creator of the page: Kilmann Thomas Conflict Mode Instrument: I am Ralph Kilmann, one of the co-developers of the TKI. I recently established an account with Wiki, so I could address what I felt was a major oversight of discussions on assessing conflict-handling behavior.