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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

3. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...

4. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

5. Directory assistance - Wikipedia

   en.wikipedia.org/wiki/Directory_assistance

   Later in 2014, a similar failure to clearly state call costs resulted in a fine for the 118118 service. [17] [18] In 2017, soaring call costs for directory inquiries services, including 118118 and 118500 prompted an Ofcom review of 118 services. [19] [20] A price cap at 2013 rates took effect on 1 April 2019.

6. Shared services center - Wikipedia

   en.wikipedia.org/wiki/Shared_services_center

   A shared service is an accountable entity within a multi-unit organization tasked with supplying the business unit, respective divisions and departments with specialized services (finance, HR transactions, IT services, facilities, logistics, sales transactions) on the basis of a service level agreement (SLA) with a costs charge out on basis of some type and system of transfer price.

7. Best HRIS for Small Business: Compare Top HR Software - AOL

   www.aol.com/finance/best-hris-small-business...

   For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. ... Zoho People is the best HRIS system for small companies looking for low-cost or free HRIS software. This all ...