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This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads emails from the Inbox (not personalized folders), so to download all of your emails, you'd need to move email from existing folders to the Inbox.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode. If this isn’t successful, use webmail or the official AOL App to access your email. Customer care can’t override this process of determining App Password creation eligibility.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.