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In January 2010, BT launched a new product called BT Infinity. 4 million homes in the UK are covered by this service.Most homes will get FTTC service and have up to 40 Mbit/s broadband, those with FTTP will get 100 Mbit/s and a 20 GB monthly usage allowance in 2010, with an unlimited package also offered.
The Answer 1571 service, a cut-down version of BT Group's Call Minder service, allows a calling party to leave messages when the called party is engaged or does not answer within a fixed number of rings. The system allows for the storage of up to 20 messages, each of which can be up to 2 minutes long, for up to 60 days (or 20 days once they ...
BT Superfast Fibre (formerly BT Infinity) is a broadband service in the United Kingdom provided by BT Consumer, the consumer sales arm of the BT Group.The underlying network is fibre-to-the-cabinet (FTTC), which uses optical fibre for all except the final few hundred metres (yards) to the consumer, and delivers claimed download speeds of "up to 76 Mbit/s" and upload speeds of "up to 19 Mbit/s ...
0 was traditionally the number dialled for the operator for long-distance calls before subscriber trunk dialling (STD) was introduced, and so was retained as a prefix for direct-dialled calls. In the majority of areas, the area code still corresponds to the original STD letter code.
In practice, such charging rates applied only from BT lines and calls typically cost 16p per minute from non-BT landlines and up to 45p per minute from mobile telephones. In 1999, landline providers started to offer "inclusive" call packages where calls to 01 and 02 numbers were free. Within a few years most customers were on this type of plan.
BT Mobile is a fully fledged mobile service with handsets and sim only offers four 12-month contract plans as of 7 November 2020: BT Mobile 500MB Plan – 500MB of data, 500 minutes and unlimited texts; BT Mobile 10GB Plan – 10GB of data, 1000 minutes and unlimited texts; BT Mobile 16GB Plan – 16GB of data, unlimited minutes and texts
Since 2020, BT Consumer has begun preparing for the 2025 switch off of the public switched telephone network (PSTN) by introducing their Digital Voice service, which allows calls to be made and received through a Smart Hub 2. [13] In March 2015, BT launched its mobile virtual network operator (MVNO) product, BT Mobile, in the United Kingdom. [14]
Enterprise is responsible for BT's 999 call handling operation, which handles more than 90,000 calls per day from seven of its call centres. It answers 999 calls from Northern Ireland, Scotland, Wales and England, passing the calls to the relevant emergency service.