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  2. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Consumer marketing research is a form of applied sociology that concentrates on understanding the preferences, attitudes, and behaviors of consumers in a market-based economy, and it aims to understand the effects and comparative success of marketing campaigns.

  3. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is a way that producers and the marketplace study the consumer and gather information about the consumers' needs. There are two major types of market research: primary research, which is sub-divided into quantitative and qualitative research, and secondary research .

  4. Consumers' Research - Wikipedia

    en.wikipedia.org/wiki/Consumers'_Research

    Consumers' Research is an American conservative 501(c)(3) non-profit organization. Established in 1929, it was a founding organization in the consumer protection ...

  5. Customer insight - Wikipedia

    en.wikipedia.org/wiki/Customer_insight

    Specifically, consumer insights is a field that focuses on analyzing market research and acting as a bridge between research and marketing departments within a company. [1] Consumer insight is the intersection between the interests of the consumer and the features of a brand. Its main purpose is to understand why the consumer cares for the ...

  6. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  7. Customer intelligence - Wikipedia

    en.wikipedia.org/wiki/Customer_intelligence

    Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base.

  8. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  9. International Consumer Research & Testing - Wikipedia

    en.wikipedia.org/wiki/International_Consumer...

    International Consumer Research & Testing (ICRT) is a global consortium of more than 40 consumer organisations dedicated to carrying out joint research and testing in the consumer interest. ICRT's principal objectives are to facilitate co-operation between its members and to promote research and testing in the field of consumer goods and services.