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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711).
For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee’s Summit, MO 64064-6590
Use the Find a Pharmacy tool to locate one near you. The CVS Caremark mobile app is ready to help you quickly refill a prescription, find a network pharmacy, check drug costs, and much more. We want to make sure you get the most out of your new plan.
Here at CVS Caremark, your needs are important to us. Please do not hesitate to send questions and comments or call us directly. New Mail Rx Number. 1-800-378-5697. Monday through Friday. 8 a.m. to 6:30 p.m. CT. Questions?
CVS Caremark MAILSERVICE Pharmacy NCPDP ID: 0322038 9501 E Shea Blvd. Scottsdale, AZ 85260. For Specialty prescriptions choose: CVS Specialty Pharmacy NCPDP ID 1466033 800 Biermann Court Mount Prospect, IL 60056. For ePrescribing questions, call us toll-free at 1-877-864-7744 Monday through Friday 9 a.m. to 7:30 p.m. (ET) Fax in the Prescription
The best way is to call your doctor and ask to have a new 90 day prescription sent to CVS Caremark Mail Service Pharmacy electronically. If you’re having trouble reaching your doctor, sign into your Caremark.com account and select Start Rx Delivery by Mail.
CVS Specialty helps patients with complex conditions manage their medications and live their best lives. From easy online refills to one-on-one CareTeam support from specially trained nurses and pharmacists, we give patients the care they need, when and where they need it.
We’re here to help. For questions related to processing a retail pharmacy prescription claim, call the toll-free number listed below.
For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee’s Summit, MO 64064-6590
Contact CVS Caremark Prior Authorization Department Medicare Part D. Phone: 1-855-344-0930; Fax: 1-855-633-7673; If you wish to request a Medicare Part Determination (Prior Authorization or Exception request), please see your plan’s website for the appropriate form and instructions on how to submit your request. Medicaid. Phone: 1-877-433-7643