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SCSEP was authorized by the United States Congress in Title V of the Older Americans Act of 1965 [3] and its later amendments [4] to provide subsidized, part-time, community service work based training for low-income persons age 55 or older who have poor employment prospects. The program has evolved significantly in the last 50 years.
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri.
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Scott Matthew Seiss (/ s iː s /; born March 15, 1994) is an American stand-up comedian, actor, author, and TikToker.He is best known for his repeated portrayal on TikTok of an angry retail worker popularly referred to as the Angry IKEA Guy [1] or Angry Retail Guy.