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The bank said there had been a ‘glitch’ with the service on Tuesday morning but it had been resolved, in posts on social media. NatWest apologises to customers after mobile and online banking ...
Customers of Ulster Bank were still having problems accessing cash on 2 July and the bank admitted that they did not know when customers would be able to access cash. [17] RBS denied that the delays with Ulster Bank meant that customers in Ireland meant less to them, saying that Ulster Bank payments followed those of NatWest and RBS. [17]
The Royal Bank of Scotland International, trading as NatWest International, RBS International, Coutts Crown Dependencies and Isle of Man Bank, is the offshore banking arm of NatWest Group. It provides a range of services to personal, business, commercial, corporate and financial intermediary customers from its base in the Channel Islands.
The NatWest Mobile Banking app is available to personal account holders over the age of 11 with online banking, a debit card and UK mobile telephone number (beginning 07). The Emergency Cash service gives access to cash without a debit card from NatWest, RBS and Ulster Bank cash machines. [84]
The chief executive officer of Bó, Mark Bailie, announced that he would be leaving the bank in 2020. [5] On 1 May 2020, it was announced that Bó would close, [6] and its 11,413 customers were given 60 days to withdraw their money. Staff working for Bó would be transferred to NatWest's Mettle business banking division. [7] [8]
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