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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  3. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  4. Enable or block images in AOL Mail

    help.aol.com/articles/enable-or-block-images-in...

    While the default setting is to show all images except for those in spam emails, turning the setting off can increase the privacy and security of your account by disabling potentially malicious images and content. 1. Click Settings | More Settings. 2. Click Viewing email tab. 3. Scroll down, until you see Show images in messages.

  5. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

  6. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    If you've just passed an image challenge, but are immediately prompted by another, there may be an issue with your browser. Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue.

  7. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  8. Attach or insert files, images, GIFs and emojis in New AOL Mail

    help.aol.com/articles/attach-files-or-insert...

    Find and select the file or image you'd like to attach. Click Open. The file or image will be attached below the body of the email. If you'd like to insert an image directly into the body of an email, check out the steps in the "Insert images into an email" section of this article.

  9. Download attachments in AOL Mail

    help.aol.com/articles/download-attachments-in...

    Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments