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In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
A telephone number serves as an address for switching telephone calls using a system of destination code routing. [1] Telephone numbers are entered or dialed by a calling party on the originating telephone set, which transmits the sequence of digits in the process of signaling to a telephone exchange.
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The SMS/800 database and RespOrg structure are used in the U.S. and Canada. A few specific exchanges remain reserved or are assigned to specific North American Numbering Plan countries which do not draw numbers from the SMS/800 pool: Some 800-NXX prefixes are reserved for the following areas: 800-389 for the Bahamas; 800-534 for Barbados