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  2. 35 Simple, Sincere Phrases To Express Empathy ... - AOL

    www.aol.com/lifestyle/35-simple-sincere-phrases...

    Cassine notes that empathetic sayings embody listening, understanding and experiencing what the person is sharing with you, and this phrase does all three of those things, which Cassine says are ...

  3. How To Turn Empathy Into Compassion For Better ... - AOL

    www.aol.com/turn-empathy-compassion-better...

    Compassion and empathy sound like synonyms, but they're two different skill sets. Here's how and why to hone both qualities, according to psychologists.

  4. Empathic design - Wikipedia

    en.wikipedia.org/wiki/Empathic_design

    The following examples demonstrate cases where empathic design was applied to the new product development process successfully. Design Continuum of Milan, Italy, designed a series of baby bottles by using empathic design techniques where a team of designers collected data on user needs by observing kids in kindergartens and immersing themselves in the homes of some first-time mothers.

  5. 7 Phrases That Work Better Than the Silent Treatment - AOL

    www.aol.com/7-phrases-better-silent-treatment...

    Couple giving each other the silent treatment. As children, we are often exposed to fairy tales. Stories where two people find themselves in a relationship where everything is perfect all the time.

  6. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.

  7. Intellectual humility - Wikipedia

    en.wikipedia.org/wiki/Intellectual_humility

    Intellectual humility is a metacognitive process characterized by recognizing the limits of one's knowledge and acknowledging one's fallibility. It involves several components, including not thinking too highly of oneself, refraining from believing one's own views are superior to others', lacking intellectual vanity, being open to new ideas, and acknowledging mistakes and shortcomings.

  8. Unconditional positive regard - Wikipedia

    en.wikipedia.org/wiki/Unconditional_positive_regard

    Unconditional positive regard, a concept initially developed by Stanley Standal in 1954, [1] later expanded and popularized by the humanistic psychologist Carl Rogers in 1956, is the basic acceptance and support of a person regardless of what the person says or does, especially in the context of client-centred therapy. [2]

  9. 8 smart phrases that will make you better at networking - AOL

    www.aol.com/article/2016/06/30/8-smart-phrases...

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