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Cones on the A45 in Coventry (July 2006). The Cones Hotline was a telephone hotline introduced by the Prime Minister of the United Kingdom John Major in June 1992 to allow members of the public to enquire about roadworks on the country's roads and report areas where traffic cones had been deployed on a road (to close a lane or otherwise restrict traffic flow) for no apparent reason.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Providers of 800 service were able to add zones to cover the expanded areas able to be offered. However, toll free numbers in the format of 800-NX2-XXXX may have been working for different customers in the US and Canada and not able to be extended beyond that country's border until the corresponding number became spare and assignable.