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Healthcare CRM, also known as Healthcare Relationship Management, [1] is a broadly used term for a Customer relationship management system, or CRM, used in healthcare. There are three (3) generally recognized forms of CRM: Sales, Marketing, and Service [ 2 ]
A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are ...
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Consequently, personal health record systems are becoming more common and available. In 2012, 57 percent of providers already had a patient portal. [9] At present, individual health data are located primarily on paper in physicians' files. Patient portals have been developed to give patients better access to their information.