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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.

3. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

4. Systems Engineering and Technical Assistance - Wikipedia

   en.wikipedia.org/wiki/Systems_Engineering_and...

   Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

5. Application analyst - Wikipedia

   en.wikipedia.org/wiki/Application_analyst

   It is a form of 3rd level technical support/help desk. The role may or may not involve some customer contact but most often it involves getting some description of the problem from help desk, making a diagnosis and then either creating a fix or passing the problem on to someone who is responsible for the actual problem area.

6. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Customer engineers are also referred to as customer support engineers or customer service engineers. Most customer engineers provide corporate technical assistance which includes debugging mainframe computers and developing outdated products. Customer engineers need to keep up to date on the latest technical developments in their company's ...

7. Data center services - Wikipedia

   en.wikipedia.org/wiki/Data_center_services

   Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related processes involved in managing data center equipment. Data center support services can also include installing and configuring technical equipment.

8. Musk and his 'humble tech support' effort get star turn at ...

   www.aol.com/news/musk-humble-tech-support-effort...

   Elon Musk took a star turn at the first Cabinet meeting of President Donald Trump's new term, holding forth in a black “Make America Great Again” campaign hat on Wednesday about his role as ...

9. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   Additionally, Information systems technicians can conduct training and provide technical support to end-users, providing this for a departments (sometimes across multiple organizations). See also [ edit ]