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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  4. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  6. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Default View - Select your default view: Day, Week, Month or Year. • Time Zone - Click Settings | Calendar options. Select the Time Zone you would like. • Display - Click Settings | Calendar options. Choose what time your typical day goes from.

  7. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  8. AOL Dialer: Fix common problems - AOL Help

    help.aol.com/articles/aol-dialer-fix-common-problems

    1. Click Connection Settings. 2. Confirm the listed modem and location. 3. Click Next. 4. Confirm call waiting settings (see step 1 above). 5. Enter your area code. 6. Click Next. 7. Choose whether to dial 1 and/or 1 + Area Code. Note: Many areas now require 10 digit dialing, and in some cases 1 + Area Code may be required as well. Contact your ...

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.