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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
You'll also have options to delete it (it will either "delete forever," or it will be sent to your Trash, which you can empty at another time), move it to another folder or create a filter to make ...
Spam is irrelevant, inappropriate, or malicious email. Our filters try to keep spam out of your Inbox, but they don't catch everything. Flag an email as spam to help train the filter. 1. Tap an email to open it or Edit and select multiple emails. 2. Tap the More icon. 3. Tap Mark as spam.
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Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
3. Try a third-party program to help. There are a bunch of apps that can be employed to help protect you from spam or weed out spammers that already have your info.
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