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IAAP's core purpose is to provide education, certification, and leadership development to administrative professionals. In 1951, IAAP administered the first Certified Professional Secretary (CPS) exam. Today, the certification program administers the Certification Certified Administrative Professional (CAP) exam. [1]
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A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
Obtaining a certificate is voluntary in some fields, but in others, certification from a government-accredited agency may be legally required to perform certain jobs or tasks. Organizations in the United States involved in setting standards for certification include the American National Standards Institute (ANSI) and the Institute for ...
Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.
The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization of people and other resources to direct activities towards common goals.
A certification is a third-party attestation of an individual's level of knowledge or proficiency in a certain industry or profession. They are granted by authorities in the field, such as professional societies and universities, or by private certificate-granting agencies.
The IAM is the professional body for administrative and business managers. Members include administrators, personal assistants, virtual assistants, office managers, administrative managers as well as business leaders. There are currently approximately 17,000 members. Membership levels and designations available from the IAM: Student; Affiliate