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Need assistance keeping up with your payments? We may be able to help you get through your hardship. For personal loans or line of credit, call 1-800-241-0028.
The mortgage assistance application helps us understand your financial situation and the reasons for your hardship. It also verifies information about you, co-borrowers, previous loan modification applications, and the property.
During the homeowner assistance process, you may need to submit a variety of documents to help us understand your financial situation. To learn more about individual documents, and to download copies of selected forms, choose from the links below.
Hardship affidavit Your answers to the following questions will help us better assess your financial hardships and determine what relief options are right for you.
Hardship affidavit Answering the following questions will help us better assess your financial hardships and determine what relief options are right for you. This hardship began: (MM/DD/YYYY) We believe that this hardship is: Short term (less than 6 months) Medium term (6-12 months) Long term or permanent hardship (12+ months)
The Homeowner Assistance Fund (HAF) authorized by the American Rescue Plan Act, provides $9.961 billion to support homeowners facing financial hardship associated with COVID-19. HAF funds were distributed to states, U.S. Territories, and Indian Tribes.
Non-borrower financial contribution form This form is to be completed by individuals at your property address who are not on the loan as borrowers, but who have agreed to include their income in the review of your Mortgage Assistance Application.
Wells Fargo may write off up to 10% of their credit card accounts for certain struggling customers that are facing a financial hardship. When they write off an account they usually receive little or no money from the borrower, so it is not their first choice.
You can request an appeal by fax, mail, or phone: Be sure to have your loan number. If you choose to submit your appeal request in writing (via fax or mail), you can either use this appeal request form or write a letter of your own that explains the reason you believe our decision is incorrect.
If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to Wells Fargo via mail: Wells Fargo Home Mortgage, MAC X9999-01N, PO Box 1629, Minneapolis, MN 55440-9790, fax: 1-866-359-7363, or online: wellsfargo.com/mortgageassistance.