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Stakeholder analysis in conflict resolution, business administration, environmental health sciences decision making, [1] industrial ecology, public administration, and project management is the process of assessing a system and potential changes to it as they relate to relevant and interested parties known as stakeholders.
A use case diagram [1] is a graphical depiction of a user's possible interactions with a system. A use case diagram shows various use cases and different types of users the system has and will often be accompanied by other types of diagrams as well. The use cases are represented by either circles or ellipses. The actors are often shown as stick ...
The issue-based information system (IBIS) is an argumentation-based approach to clarifying wicked problems—complex, ill-defined problems that involve multiple stakeholders. [1] Diagrammatic visualization using IBIS notation is often called issue mapping. [2]: ix IBIS was invented by Werner Kunz and Horst Rittel in the 1960s. According to Kunz ...
In 1984, Edward Freeman’s book Strategic Management: A Stakeholder Approach was published. It brought to existence a complete body of knowledge surrounding the ethical management of stakeholders. [6] Soon thereafter, computers were used to facilitate the organizations' engagement with communities and stakeholder analysis.
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As she later advised in a co-written volume: [38] It is useful to carry out a stakeholder analysis at the beginning of a multi-stakeholder process to ensure that there is a clear understanding of who should be involved in the process, to what extent, and at what time during the process. Using the results of the Kenya stakeholder analysis ...
Emotions: Customer or Stakeholder feelings. If satisfaction is a factor to consider, mapping out the emotional state of the user or stakeholder may help provide context to the overall customer and/or employee journey. Yet other scholars and practitioners have recommended adding different lines including
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