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Quick Assist is installed by default on Windows clients, but is not available on Windows Server 2008 R2 servers. [4] The name of the tool differs depending on Windows language; a search for "Quick Assist" in the Start menu will locate the tool regardless of the language settings. Quick Assist requests a code in order to match users to a session.
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Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
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The RDP 6.0 client is available on Windows XP SP2, Windows Server 2003 SP1/SP2 (x86 and x64 editions) and Windows XP Professional x64 Edition through KB925876. Microsoft Remote Desktop Connection Client for Macintosh OS X is also available with support for Intel and PowerPC Mac OS versions 10.4.9 and greater.
The connection of Macintosh and Linux computers or zeroconf peripherals to Windows networks can be problematic if those networks include name servers that use .local as a search domain for internal devices. Microsoft recommends against using unregistered suffixes, such as .local.
If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3.