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AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts. The characters can't be read by a computer and must be entered manually, ensuring only a real person can pass the test. Why am I being ...
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...
Alongside standard passwords, the program supports the use of passkeys and multi-factor authentication security codes and will provide users with security recommendations if their passwords are easily guessable or found in a data breach. [3] Accounts can also be added to shared groups to grant access to friends and family.
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .
With version 12.5 of iCloud for Windows, Apple is adding a password manager.
Get live support for your AOL issues as well as essential security products to help protect your identity and information online. Try it free* now! Or call 1-866-265-8990 to order
Once you've secured your account and changed your password, it should help to resolve the additional issues with your account. Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem.