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  2. Firmographics - Wikipedia

    en.wikipedia.org/wiki/Firmographics

    Firmographics variables allow firms to consider the features of organizational behavior in detail, for instance in a particular industry.It is helpful when there is no significant difference between operating variables, purchasing approach, situational factors and personal characteristics of customers.

  3. Qualified prospect - Wikipedia

    en.wikipedia.org/wiki/Qualified_prospect

    Salespeople encounter a multitude of objections in their attempts to connect with and qualify prospects. These objections are a chance to explain the value of the product or service to try to qualify the prospect and close the sale. [2] Sales prospecting is the process to reach out to a potential customer. It is the first part of a sales process.

  4. Prospect - Wikipedia

    en.wikipedia.org/wiki/Prospect

    Prospect (marketing), a marketing term describing a potential customer Prospect (sports) , any player whose rights are owned by a professional team, but who has yet to play a game for the team Prospect (mining) , a particular geological area on which searching for minerals or fossils is commonly carried out

  5. Sociology - Wikipedia

    en.wikipedia.org/wiki/Sociology

    Sociology is the scientific study of human society that focuses on society, human social behavior, patterns of social relationships, social interaction, and aspects of culture associated with everyday life.

  6. Market segmentation - Wikipedia

    en.wikipedia.org/wiki/Market_segmentation

    Market segmentation is the process of dividing mass markets into groups with similar needs and wants. [2] The rationale for market segmentation is that in order to achieve competitive advantage and superior performance, firms should: "(1) identify segments of industry demand, (2) target specific segments of demand, and (3) develop specific 'marketing mixes' for each targeted market segment ...

  7. Consumer culture theory - Wikipedia

    en.wikipedia.org/wiki/Consumer_culture_theory

    There is a widely held misperception by people outside CCT researchers that this field is oriented toward the study of consumption contexts. [5] Memorable study contexts, such as the Harley-Davidson subculture [6] or the Burning Man festival [7] probably fueled this perspective, which is far from the theory development aim of this school of thought.

  8. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    an end user or ultimate customer who does not re-sell the things bought but is the actual consumer or an agent such as a Purchasing officer for the consumer. [8] [1] A customer may or may not also be a consumer, but the two notions are distinct. [8] [1] A customer purchases goods; a consumer uses them.

  9. Customer intelligence - Wikipedia

    en.wikipedia.org/wiki/Customer_intelligence

    Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.