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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Instead, invest in a legitimate tech support service like Yahoo Plus Protect Home. For just $15 a month, you get 24/7 U.S.-based expert tech support—meaning real, live humans who will address ...
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They say they've noticed suspicious activity or log-in attempts on your account They claim there’s a problem with your account or your payment information They say you need to submit certain ...
Scams are becoming more and more prevalent. Here's a list of scammer phone numbers and area codes to avoid answering if you don't know exactly who's calling. ... For premium support please call ...
In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]