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Value-stream mapping has supporting methods that are often used in lean environments to analyze and design flows at the system level (across multiple processes).. Although value-stream mapping is often associated with manufacturing, it is also used in logistics, supply chain, service related industries, healthcare, [5] [6] software development, [7] [8] product development, [9] project ...
These include: detailed flow-charts, work flow diagrams and value stream maps. Each map is helpful depending on the process questions and theories being considered. In these situations process map implies the use of process flow and the current understanding of the causal structure.
A value stream is the set of actions that take place to add value to a customer from the initial request through realization of value by the customer. The value stream begins with the initial concept, moves through various stages of development and on through delivery and support. A value stream always begins and ends with a customer.
Value-stream mapping (VSM) and 5S are the most common approaches companies take on their first steps to Lean. Lean can be focused on specific processes, or cover the entire supply chain. Lean can be focused on specific processes, or cover the entire supply chain.
The value chain framework quickly made its way to the forefront of management thought as a powerful analysis tool for strategic planning. The simpler concept of value stream mapping, a cross-functional process which was developed over the next decade, [15] had some success in the early 1990s. [16]
Waiting for other activities, teams, processes is waste. Relearning requirements to complete work is waste. Defects and lower quality are waste. Managerial overhead not producing real value is waste. A value stream mapping technique is used to identify waste. The second step is to point out sources of waste and to eliminate them.
Complex kanban boards can be created that subdivide "in progress" work into multiple columns to visualise the flow of work across a whole value stream map. According to the Project Management Institute , a kanban board is a "visualization tool that shows work in progress to help identify bottlenecks and overcommitments, thereby allowing the ...
For example, aided by use of interviews and questionnaires, the value stream for a primary value stream such as a point-of-sale business service may be described as shown in Table 2. Table 2 – Example: Description of a point-of-sale value stream [ 8 ]
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