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NBC’s TODAY is a news program that informs, entertains, inspires and sets the agenda each morning for Americans, starting at 7 a.m. Want to know more about hosts Savannah Guthrie, Craig Melvin ...
Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
Today (also called The Today Show) is an American morning television show that airs weekdays from 7:00 a.m. to 11:00 a.m. on NBC.The program debuted on January 14, 1952. It was the first of its genre on American television and in the world, and after 73 years of broadcasting it is fifth on the list of longest-running American television serie
On January 17, 2007, at its press tour sessions, NBC News announced that Today would be expanded to four hours beginning that fall. [2] To make room on its schedule for the expansion, NBC – rather than disrupting an hour of programming time already allocated for syndicated or local programming on its stations – made the decision to cancel the low-rated daytime soap opera Passions and use ...