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A knowledge-based system (KBS) is a computer program that reasons and uses a knowledge base to solve complex problems. Knowledge-based systems were the focus of early artificial intelligence researchers in the 1980s. The term can refer to a broad range of systems.
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
Knowledge management products adopted the term "knowledge-base" to describe their repositories but the meaning had a big difference. In the case of previous knowledge-based systems, the knowledge was primarily for the use of an automated system, to reason about and draw conclusions about the world.
In artificial intelligence (AI), an expert system is a computer system emulating the decision-making ability of a human expert. [1] Expert systems are designed to solve complex problems by reasoning through bodies of knowledge, represented mainly as if–then rules rather than through conventional procedural programming code. [2]
Function Points Schema. An executive information system (EIS), also known as an executive support system (ESS), [1] is a type of management support system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals.
In computer science, software is typically divided into two types: high-level end-user applications software (such as word processors, databases, video games, etc.), and low-level systems software (such as operating systems, hardware drivers, firmwares, etc.). As such, high-level applications typically rely on low-level applications to function.
A decision support system (DSS) is an information system that supports business or organizational decision-making activities. DSSs serve the management, operations and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance—i.e., unstructured and semi-structured ...
A knowledge as a service provider responds to knowledge requests from users through a centralised knowledge server, and provides an interface between users and data owners. [2] [3] KaaS is one of several cloud computing-dependent business models in which computer resources are sold on an on-demand and pay-as-you-use basis. [4]