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The Safety Connect system is based on Toyota's Japanese domestic market subscription-based G-Book service, which provides emergency assistance, information, wireless, cell phone, and PC linkages, [8] while the Lexus Enform system is derived from G-Link, a telematics service with Lexus call center support, song library, remote access, and other ...
Lexus Link module. Lexus Link, launched in October 2000, is a subscription-based safety and security service from Lexus.It has been offered as a factory-installed option, available on certain Lexus models (LX, GX, LS, and GS), offering call-center-based telematics services to owners with equipped vehicles in the United States and Canada.
In 1984, Chambers was looking to purchase a Cadillac for personal use and while going through the process of buying the car he became so disgusted with the experience, he made an offer to purchase the dealership on the spot for $1.7 million. Chambers found the dealerships during the mid-1980s needed to improve customer service to sell more cars.
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A G-Book application can be installed on select mobile devices, thereby providing the technology without having to purchase a vehicle installed with the technology. [8] A proprietary service with additional functions for the Lexus division, G-Link, debuted on Japan-market Lexus models starting in model year 2006. [9]
An online owner publication, Lexus Magazine, [239] features automotive and lifestyle articles and is published online monthly [240] and on a mobile site. [241] Since 2002, Lexus has scored consecutive top ratings in the Auto Express [242] [243] [244] and 76,000-respondent Top Gear customer satisfaction surveys in the UK. [245]
The Lexus Enform application suite expanded on the technology used by Entune. [ 2 ] The Entune platform would begin to be phased out in 2021, in favor of Toyota's newer infotainment suite, Toyota Audio Multimedia. [ 3 ]
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