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Miami International Airport ranked No. 4 in mega airport category, while Fort Lauderdale-Hollywood International Airport came in No. 17.
Least satisfying North American mega-airports. Bottom 5 scorers (in descending order) in the mega-airport category for 2024, on a 1,000-point scale:
J.D. Power's 2024 North America Airport Satisfaction Study ranked the top 10 "mega," "large" and "medium" airports in the U.S. and Canada. Milwaukee Mitchell International Airport among JD Power's ...
This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ ...
Subaru paid J.D. Power to mention the results of their ranking in the J.D. Power Awards in 1984 and became the first company to mention their results in a television commercial, which aired during Super Bowl XVIII. According to J.D. Power, their rankings have appeared in more than 350,000 television commercials and two billion print advertisements.
The business model of Clear involves partnerships with airports, with the company sharing a portion of its revenue with these entities. For example, Los Angeles International Airport (LAX) receives 12.5% of Clear's revenue generated at the airport, while San Francisco International Airport (SFO) and Chicago's O'Hare and Midway International Airport receive similar percentages.
Minneapolis-Saint Paul International Airport ranked the highest in passenger satisfaction in the report's mega airport category, which included those with 33 million or more passengers per year.
The ACI gives out the Airport Service Quality Awards (ASQ), based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry. [22]