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A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles (the " heuristics ").
Nielsen founded the usability engineering movement for efficient and affordable improvements of user interfaces and he has invented several usability methods, including heuristic evaluation. He holds more than a thousand United States patents, [11] [12] mainly on ways of improving usability for technology.
A heuristic evaluation or usability audit is an evaluation of an interface by one or more human factors experts. Evaluators measure the usability, efficiency, and effectiveness of the interface based on usability principles, such as the 10 usability heuristics originally defined by Jakob Nielsen in 1994. [8]
It provides expert reviewers with a set of principles to discover usability problems and then categorize and rate them in a quick way. This set of heuristics includes visibility of system status, match between system and the real world and so on. According to Nielsen, there are 10 general principles: [13]
Heuristic evaluation is a usability engineering method for finding and assessing usability problems in a user interface design as part of an iterative design process. It involves having a small set of evaluators examining the interface and using recognized usability principles (the "heuristics").
Gigerenzer & Gaissmaier (2011) state that sub-sets of strategy include heuristics, regression analysis, and Bayesian inference. [14]A heuristic is a strategy that ignores part of the information, with the goal of making decisions more quickly, frugally, and/or accurately than more complex methods (Gigerenzer and Gaissmaier [2011], p. 454; see also Todd et al. [2012], p. 7).
A cognitive walkthrough is task-specific, whereas heuristic evaluation takes a holistic view to catch problems not caught by this and other usability inspection methods. The method is rooted in the notion that users typically prefer to learn a system by using it to accomplish tasks, rather than, for example, studying a manual.
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