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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Assist by AOL Tech problems take many forms, from viruses to slow computers.
SupportYourApp was founded in 2010 as an in-house team in IIG holding that provided customer and technical support in English for its products. Later, this in-house team was spun off and rebranded as Yellow Media Group before eventually evolving into SupportYourApp, specializing in customer support and help desk services for tech companies. [6] [7]
AOL Live Support Plus includes our top-of-the-line support and security products that will help protect your identity and information online. Get started today! Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of ...
A service desk seeks to facilitate the integration of business processes into the service management infrastructure. In addition to actively monitoring and owning incidents and user questions, and providing the communications channel for other service management disciplines with the user community, a service desk also provides an interface for ...
ChanServ, on many IRC networks, is an IRC service which maintains channel registration and access information. [3] If a channel is registered with ChanServ, its owners (and those they have designated) can use ChanServ to obtain control over the channel, gaining channel operator privileges. Most channel service bots also allow other sorts of ...
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2 ] studied the value of an organization's help desks.
Live help is offered via a public Internet Relay Chat (IRC) channel. This channel is not private or one-on-one. Multiple users might be receiving help at the same time, and you will all be able to see everybody's messages. Messages which are intended for you will often start with your nickname (visible in the bottom-left corner when connected).
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