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ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...
This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets. [2] The CMDB provides a means of understanding the organization's critical assets and their relationships, such as information systems, upstream sources or dependencies of assets, and the downstream targets of ...
Azure SQL Database is built on the foundation of the SQL server database and therefore, kept in sync with the latest version [2] of it by using the common code base. Since the cloud version of the database technology strives to decouple it from the underlying computing infrastructure, it doesn't support some of the context specific T-SQL ...
Configuration items are represented by their properties. These properties can be common to all the configuration items (e.g. unique item code that we will generate, description of function, end of the lifecycle or business owner that is approving configuration item changes and technical owner, i.e. administrator, that is supporting it and implementing the changes).
ITIL (previously and also known as Information Technology Infrastructure Library) is framework with set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Azure Cosmos DB is a globally distributed, multi-model database service offered by Microsoft. It is designed to provide high availability, scalability, and low-latency access to data for modern applications.
The centerpiece of the EITM architecture is a unified service model delivered through a configuration management database that is integrated with other IT management tools. The unified service model provides a comprehensive view or blueprint into the IT services delivered to the business.
Azure Data Explorer is a distributed database running on a cluster of compute nodes in Microsoft Azure. It is based on relational database management systems (RDBMS) , supporting entities such as databases, tables , functions, and columns.