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1-800-Flowers.com, Inc. [1] is a floral and foods gift retailer and distribution company in the United States. The company's focus, except for Mother's Day and Valentine's Day, is on gift baskets. They also use the name 1-800-Baskets.com. [1] Their use of "coyly self-descriptive telephone numbers" is part of founder James McCann's business ...
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In 1986, he bought a nearly bankrupt company in Texas which owned the phone number 1-800-Flowers. [3] McCann changed the name of his chain accordingly. In 1992 and 1994, McCann established deals with online pioneers CompuServe and AOL , making his company one of the first retailers to establish an online presence. [ 3 ]
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.