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Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.
Critical incident stress management (CISM) is a system of support for individuals and groups who have been exposed to trauma. It is a form of psychological first aid . It includes pre-incident preparedness and acute crisis management through post-crisis follow-up.
A crisis can have physical or psychological effects. Usually significant and more widespread, the latter lacks the former's obvious signs, complicating diagnosis. [4] It is defined as a breakdown of psychological equilibrium, and being unable to benefit from normal methods of coping. [5]
In biology, most biochemical processes strive to maintain equilibrium (homeostasis), a steady state that exists more as an ideal and less as an achievable condition. Environmental factors, internal or external stimuli, continually disrupt homeostasis; an organism's present condition is a state of constant flux moving about a homeostatic point ...
Psychological first aid (PFA) is a technique designed to reduce the occurrence of post-traumatic stress disorder.It was developed by the National Center for Post Traumatic Stress Disorder (NC-PTSD), a section of the United States Department of Veterans Affairs, in 2006.
"The concept of “crisis” has been defined in a dozen ways, but from a management perspective, a crisis must be seen as a turning point in an organization’s history. Crises are events that can cause death or injury; significant damage to the environment; massive interruptions to operations; significant financial reversals; or long-term or ...
Biological psychiatry or biopsychiatry is an approach to psychiatry that aims to understand mental disorder in terms of the biological function of the nervous system.It is interdisciplinary in its approach and draws on sciences such as neuroscience, psychopharmacology, biochemistry, genetics, epigenetics and physiology to investigate the biological bases of behavior and psychopathology.
Initial crisis responsibility is how much the organization's stakeholders attribute the crisis to the organization; how responsible the key publics hold the organization itself for the crisis. In assessing the level of reputational threat facing an organization, crisis managers must first determine the type of crisis facing the organization.