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Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers.He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople.
Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports. [1]
The goal of leader development is "the expansion of the person's capacity to be effective in leadership roles and processes". [1] The two central elements to this are leadership can be learned, people do learn, grow, and change, and that leader development helps to make a person effective in a variety of formal and informal leadership roles.
Active listening plays a large role in the success of a leader. Leaders need to build trust and respect with those around them and mastering the skills of active listening will help them greatly. [38] A listener can use several degrees of active listening, each resulting in a different quality of communication. [39]
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
Valuing and respecting people by seeking a "win" for all is ultimately a better long-term resolution than if only one person in the situation gets their way. Thinking win–win isn't about being nice, nor is it a quick-fix technique; it is a character-based code for human interaction and collaboration, says Covey.
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